Jobs

Position Description

The Program Assistant is a temporary, full-time position working 40 hours per week from September through the end of March 2019.  This position reports directly to the NeighborWoods Program Coordinator to support the NeighborWoods program, distributing free trees to Austin area residents to combat the urban heat island effect.  The Program Assistant will provide excellent customer service through phone and email communication while identifying and offering trees through aerial imagery.  The ideal candidate will be passionate about trees, plants and the environment and can effectively communicate program guidelines to recipients.

About TreeFolks

TreeFolks empowers Central Texans to build stronger communities through planting and caring for trees. In its 29-year history, TreeFolks has facilitated the planting of 2.8 million trees to shade urban streets, beautify neighborhoods, clean air and water, reforest the Lost Pines in Bastrop County, and reforest the Blanco River in Hays County.

Responsibilities:

Customer Service & Education (60%)

• Respond to phone and email inquiries about the program in a timely and positive manner
• Provide information about the program and assistance to participants ordering their free trees
• Abide by contract spacing requirements when evaluating aerial imagery for property eligibility
• Collect information from customers and enter data into mapping database

Prepare Materials for Distribution (20%)

• Print, label and organize postcard notifications, letters to homeowners and program flyers
• Organize education materials and prepare them for distribution
• Maintain inventory of necessary program supplies to ensure availability for distribution

Event Assistance (10%)

• Provide assistance and prepare materials for giveaway and community engagement events

Prepare Trees in Nursery (10%)

• Water, label, lift and carry trees stored in the office nursery
• Assist with field as needed

Qualifications:

• General knowledge of trees or native plants required
• Ability to speak and write in Spanish, preferred
• Minimum 1-year experience with customer service or educating the public
• Ability to clearly communicate and consistently abide by program eligibility criteria.
• Ability to interpret aerial photographs to estimate available planting sites.
• Ability to work independently with limited supervision.
• Proficient with Microsoft Office, web-based email, and phones.
• Knowledge of basic ArcGIS principles and techniques
• Ability to work occasional weekends or evenings with adequate notice.
• Maintain a Texas driver’s license in good standing.
• Willingness to learn about and educate the community about trees.
• Ability to contribute and work as a team member within the organization.

Application Deadline: August 24, 2018

Expected Start Date: September 3, 2018

Compensation: $15.00 per hour, 40 hours per week

To apply: Send cover letter, resume and 3 references to jobs@treefolks.org.  No phone calls.

Brief description of project and associated tasks:

• Assist with managing Urban Forest Stewards class, including: locating teaching sites and coordinating guest speakers
• Develop course evaluations in collaboration with Director of Education and summarize results
• Assist with compiling quarterly educational reports
• Assist with managing 5 workshops affiliated with the UFS class
• Manage communications with UFS participants and TreeFolks staff

End Learning Objectives:

• Gain project management experience
• Become skilled in summarizing course evaluations
• Become familiar with pedagogical theories and place-based education models for adult learning classes
• Learn about urban forestry, urban ecology, tree identification, tree biology
• Introduction to network of urban forestry professionals, including city

Preferred Qualifications (if any):

• Self-directed
• Detail-oriented
• Proficient with MS Word
• Ability to work in a fast-paced environment
• Free to work on Saturdays (specifically on: 10/6; 11/10; 12/8; 1/12; 2/9; 3/16).

Project time period:       ☒ Spring             ☐ Summer        ☒ Fall                   Year: 2018-2019

Hours Per week:  8 – 12; flexible

Start Date:  First week in September, 2018        End Date:  Last week in March 2019

Preferred days:  Thursday, Friday, Saturday

Preferred time of day: Saturdays: 8am -1pm.  Thursday and Friday: flexible.

Brief description of project and associated tasks:

• Assemble literature review of data science studies
• Assist with sample design and methods
• Conduct record review and report data/findings
• Assist with data preprocessing and analysis
• Assist with preparation of results to inform programmatic policy decisions

End Learning Objectives:

• Data capture strategy is scalable and sustainable for TreeFolks
• Professional research design
• Practical implementation of statistical methods

Preferred Qualifications (if any):

• Knowledge of local tree species and/or willingness to learn
• Basic familiarity with statistical analysis
• Experience searching for, reading, and summarizing peer reviewed academic journal articles
• Ability to use a computer and iPad to view and edit documents and emails
• Basic familiarity of quality assurance and quality control
• Ability to perform basic statistical analysis in Microsoft Excel or similar program

Project time period:       ☒ Spring             ☐ Summer        ☒ Fall                   Year: 2018-2019
Hours Per week:  8 – 12; flexible

Expected Start Date: October 1, 2018; flexible
Expected End Date: March 29, 2019; flexible

Preferred days:  Flexible, Monday – Friday
Preferred time of day: Flexible during typical office hours.

Brief description of project and associated tasks:

• Recording and editing video content for marketing material
• Attending events to capture content
• Building out Youtube page with original material
• Brainstorming video content that would be beneficial for our community
• Conducting live video recordings for Q&A’s and FAQ’s
• Creating flyers and postcards for digital and print material
• Maintaining material needs (flyers, postcards, etc) per each program
• Researching how TreeFolks can stay ahead with video

End Learning Objectives:

• Video creation and distribution
• Non-profit promotion and engagement
• Graphic design proficiency

Preferred Qualifications (if any):

• Video Recording Equipment
• Proficiency in video recording and editing
• Proficiency in in Microsoft Office and Google Suite
• Proficiency with Adobe Photoshop or InDesign. Canvas applicable
• Impeccable grammatical, spelling, and proofreading abilities.
• Effective communicator – both written and visual
• Ability to work independently as well as in partnership with a team.
• Ability to define and work to deadlines.
• Be self-directed and willing to take initiative, and detail-oriented.
• Enthusiasm for the mission of the organization
• Experience with GoPro desired, but not required

Project time period:            ☐ Spring ☐ Summer              ☒ Fall                       Year: 2018

Hours Per week:  8 – 12; flexible

Start Date:  Flexible     End Date:  Flexible, potential for Spring internship

Preferred days:  Tuesday – Friday

Preferred time of day: Flexible during typical office hours.

Brief description of project and associated tasks:

• Researching potential corporate sponsors and partnerships for TreeFolks
• Writing content to support creative for 4 different social platforms
• Facebook, Instagram, Twitter, and Youtube
• Researching ‘End of Year Appea’l best practices
• Building out Looking Up! Newsletter on to website as a blog page
• Social media and website analytics metric management – A & B Testing
• Assisting with event scheduling, coordination, and promotion
• Assisting with tabling at events and attending volunteer tree plantings
• Building social media surrogate program – recruiting board members and super volunteers to create social content, coordinating the collection and posting of that content

End Learning Objectives:

• Fundraising and outreach for a non-profit
• Social media metrics and analytics
• Cohesive communication through social promotion

Preferred Qualifications (if any):

• Proficiency in in Microsoft Office
• Impeccable grammatical, spelling, and proofreading abilities.
• Effective communicator – both written and oral
• Comprehension of social media marketing and proficiency in social media posting
• Familiarity with Adobe Creative Suite, Google Suite, and Google Analytics
• Familiarity with My Emma (or Mailchimp) and Salesforce
• Knowledge of HTML or other digital coding.
• Ability to work independently as well as in partnership with a team.
• Ability to define and work to deadlines.
• Be self-directed and willing to take initiative, and detail-oriented.
• Enthusiasm for the mission of the organization

Hours Per week:  8 – 12; flexible

Start Date:  Flexible   End Date:  Flexible, potential for Spring internship

Preferred days:  Flexible Monday – Friday

Preferred time of day: Flexible during typical office hours.